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Success Stories

October 2019

Read Jenny's story about her passion for her work and the impact she is making on The Center School and their students

 

Jenny on the job on pay day!

Jenny is living her dream of working with kids! Throughout the time she’s been with Riverside Industries Inc. (RSI). RSI is a Partner of Western Mass Employment Collaborative (WMEC). Jenny has always expressed a desire to work with children. RSI’s Job Developer, Becky McDonald spotted a WMEC job lead featuring a lunch monitor position at the Center School in Longmeadow MA and approached Jenny with the opportunity. Jenny couldn’t wait to apply! Throughout the process, RSI staff, staff from the Center school and Jenny’s residential facility collaborated to coordinate the accommodations to make this perfect opportunity work for Jenny.

The Center School welcomed Jenny onto their team. Jenny gives 100% every day. She works three lunches, which would be exhausting for anyone, but handles her job with grace. The staff, teachers, students and principal have also shown her a token of their appreciation for all her hard work, by giving her a Cardinals sweatshirt. Jenny even worked on her birthday this year, and all the students stopped lunch to sing happy birthday to her in the cafeteria, resulting in tears of joy at this celebration!

The students are very fond of Jenny, showing interest in the device that she uses to communicate, and think it is pretty awesome! Staff have even observed a young male student, whose communication historically has been limited, initiate interactions with Jenny, in her wheelchair, with her communication device, and opening up to communicate with her.

While Jenny gets to work every day at a job she had long hoped for, she also exemplifies true inspiration overcoming barriers to reaching her dream. Jenny absolutely loves her job and her employer and coworkers at the Center School know they can count on Jenny to get the job done!

 

 

August 2019

Aiden Finds Employment, Quickly Gets a Promotion, and Gives Back to His Clubhouse

 

Aiden is a member of Odyssey House, a clubhouse operated by Viability, Inc., a WMEC partner. Aiden joined Odyssey House with the goals of finding a job, working to obtain housing, and socializing with others at the clubhouse. Through a WMEC job lead, Aiden started a new position as a host at Applebee’s. Soon after, he received a promotion!

In his own words, Aiden says “what I like most about my job is that I work with a team and that I have the chance to work on problem solving. I like to make people smile, because to be honest, there are not a lot of people who really work at putting a smile on someone else's face. I make special connections with everyone who comes in, while at the same time being professional. It also puts my judgment to work because we serve alcohol, and if one of my staff suspects someone is over-served then the judgment is with me to confirm or deny that they have been over served. I take the safety of the guests very seriously and I would lose my job if I let someone drive while impaired.”

Aiden has continued his relationship with Odyssey House, as they have been a secondary resource for when situations come up, and he intends on keeping them as a resource for help. He says “they have been doing just as much as my job coach does, without the job site visits.” He is even helping out at Odyssey House by hosting open mock interviews for other members. In addition, he recently met with Governor Baker about housing for individuals on the Autism Spectrum.

 

 

Tyler Builds Job-Readiness Skills through the CVS Health Training Program

Tyler is a graduate of the CVS Health Training Program offered by the Regional Employment Collaboratives. When he was offered the opportunity to take part in the training program, Tyler’s goals were to learn customer service skills and learn how to communicate as a member of a team. He also wanted to gain more experience using a cash register in a retail setting. He describes his experience in the training as “very educating and fun, and it gave me the skills I needed to start my job.”

The training program provided him with an internship in a CVS store. Upon graduating, Tyler was encouraged to apply for a position within that store by employment specialists at WMEC and Viability, Inc. He had an interview soon thereafter and was hired on the spot. He credits the training program and employment support in his ability be job-ready. He says, “I enjoy everything about my job. The thing I love most is interacting with my customers and also working the register. I don’t even consider it a job most of the time.”

In addition to finding success in his new job at CVS, Tyler has offered to return to the next CVS Health Training Program session, to assist with the Soft Skills portion of the training program!

 

 


 

May 2019

Sisters Gain Confidence and Skills through On-the-Job Training

 

Jessica and Ariana are sisters who were referred to our CVS Training Program through the MassHire Hampden County Workforce Board. Over the course of the training program, the sisters gained valuable retail skills such as cashier training, inventory management, and customer service experience. In addition, the soft skills training workshops provided them with interpersonal and communication skills for interacting with the public in a retail job.

During the internship, they continued to build their retail skills by learning how to manage inventory more in-depth. They benefited from routine feedback from the program on their specific strengths and areas for growth. Their confidence has been boosted and their enthusiasm for entering the workforce has increased tremendously! As CVS Training Program graduates, the sisters are now looking forward to obtaining employment in a retail setting.​

  

 

 


 

February 2019

Interview Accommodations and Collaboration Lead to Employment at MGM Springfield

A job developer from our partner agency, Viability, Inc., contacted WMEC and conveyed that an individual served by her program was very interested in working for the new MGM Springfield casino. The individual and the job developer were both very excited, since it had been arranged for him to attend a group interview for a kitchen steward position.

However, both the individual and the job developer were hesitant regarding the group interview setting. As the individual had social anxiety, both he and the job developer were concerned that he might not interview optimally within a group.

Through WMEC's relationships at MGM, our Employer Liaison was able to convey this concern with the group responsible for arranging interviews, and scheduled a private interview for the individual served. He ultimately secured a job as a kitchen steward, and is very excited to be employed by one of the newest, largest employers in the region!